Phone Prompts & Announcements.

Rachel Sellers - Voice Over for phone prompts and announcements

When a customer calls your office and gets your IVR system, voicemail or on hold message, it might be their first impression of your business. Do you make a good one?

A professional voice over for your company phone system can make a huge difference. If it’s poor quality or the current voice is monotonous and boring, what does that say about your business. Don’t let the door close on an opportunity. With a little thought it is quick and easy to remedy. I can help.

I’ll provide a professional voice over which complements your company, product, service or brand, whether you’re looking for a corporate and professional style or a friendly, girl-next-door kind of delivery.

It’s not just phones. The same clear, trusted voice works anywhere people need to be told what to do next: in-store and public announcements, venue and transport messages, and the voice prompts in apps, smart devices, appliances and talking products. I have voiced for organisations such as Transport for London, and I’ll bring the same clarity to your customers.

What does your project need?

• IVR menus, on-hold messages, voicemail and out-of-hours greetings

• In-store and retail announcements

• Public, venue and transport announcements

• Voice prompts for apps, smart speakers and voice assistants

• In-car and navigation prompts

• Prompts for appliances, devices, kiosks and talking products

If you need the full package - voice over for prompts and the production/technical phone messaging system set-up, I can assist with this too.

Professional Voice Over

    •    Professional & Reliable
I will stay in close contact with you from the start of the project to delivery and will work hard to ensure you are entirely happy with your read.

    •    Efficient service
Depending on the size of the project, I can often turn around your voice over within 24 hours.

    •    Custom Auditions
If it’s helpful to you and your client to have a recorded sample of your script, I’m happy to record and send an extract.

    •    Affordable
As an experienced voice over artist I work to industry standard rates. That said, for unusual, intriguing or just plain fun projects I’ll always try to work within your budget!  

    •    High quality audio
You will receive fully edited audio files, labelled and delivered as requested in MP3, WAV or AIFF format.

Need a different style of read?

Experienced Voice Talent

22 years of experience in voice over. Hundreds of telephone messages and phone prompts projects voiced.

Respected Clients

Orange, Samsung, Rescue, Paul Alexander Mortgage, Absolute Partnership to name a few.

Excellent Customer Service

I love what I do and will keep in close contact with you until the completion of your phone messaging.

Frequently Asked Questions

What file format do I need for my phone system? It depends on your provider. Some business phone systems use WAV files at 8kHz, 8-bit mu-law or a-law, while others accept MP3 or standard WAV. I can deliver whatever format your system requires. Just check with your phone provider, or send me their specifications.

How quickly can you record my phone messages? I can often turn short phone message scripts around within 24 hours, depending on length and availability.

Can you record updates later that match my existing messages? Yes. I keep my recording set-up consistent, so new prompts, seasonal messages or updated opening hours will match your existing recordings.

Do you record in-store and public announcements? Yes. I record in-store announcements, retail promotions, and public, venue and transport announcements. They’re clear, warm and easy to hear in busy spaces, and I deliver them in the format your audio system needs.

Can you voice prompts for an app or smart device? Yes. I voice prompts for apps, smart speakers, voice assistants, in-car systems, appliances and talking products. I keep the pitch and delivery consistent across hundreds of short prompts, delivered as individually named files matched to your prompt list.

hear more samples of my work